Referral Notifications

Default Email Invitation to Friends

Sent to the friend(s) referred by a user

• MERCHANT_NAME*= Your brand name
• FIRST_NAME*= Referrer's first name
• LAST_NAME*= Referrer's last name
• UNSUBSCRIBE_TEXT*= Link to unsubscribe the email list
• REFERRAL_LINK*= Referrer's unique referral link

Referral Notifications

Default Coupon Award email to Referrer

Received by a user when a referred friend makes a purchase

• MERCHANT_WEB_URL*= Merchant's homepage url
• FIRST_NAME*= Referrer's first name
• LAST_NAME*= Referrer's last name
• FRIEND_EMAIL*= Friend's email address
• FRIEND_FIRST_NAME*= Friend's first name
• UNSUBSCRIBE_TEXT*= Link to unsubscribe the email list
• COUPON_CODE*= Coupon delivered to friend
• FRIEND_LAST_NAME*= Friend's last name
• USER_EMAIL*= Referrer's email address
• MERCHANT_NAME*= Your brand name

Referral Notifications

Friend incentive email notification

Received by a friend who uses the referral program

• MERCHANT_WEB_URL*= Merchant's homepage url
• FRIEND_UID*= Friend's unique ID
• FRIEND_EMAIL*= Friend's email address
• USER_DASHBOARD_URL*= Homepage url
• FRIEND_FIRST_NAME*= Friend's first name
• UNSUBSCRIBE_TEXT*= Link to unsubscribe the email list
• COUPON_CODE*= Code delivered to customers
• FRIEND_LAST_NAME*= Friend's last name
• MERCHANT_NAME*= Your brand name

Referral Notifications

Default Thank You email to Referrer

Received by a user when he/she refers friend(s)

• MERCHANT_NAME*= Your brand name
• FIRST_NAME*= Customer's first name
• REFERRAL_LINK*= Referrer's unique referral link
• UNSUBSCRIBE_TEXT*= Link to unsubscribe the email list
• LAST_NAME*= Customer's last name
• USER_EMAIL*= Customer's email address

Reward Notifications

Default Coupon Reward Email

Triggered when user redeems a coupon-based reward

• MERCHANT_NAME*= Your brand name
• POINTS_REDEEMED*= Number of points redeemed
• REWARD*= Reward name
• COUPON_CODE*= Code delivered to customers
• BALANCE_POINTS*= Customer's available point balance
• UNSUBSCRIBE_TEXT*= Link to unsubscribe the email list
• MERCHANT_WEB_URL*= Merchant's homepage url
• FIRST_NAME*= Customer's first name
• LAST_NAME*= Customer's last name
• COUPON_BARCODE*= Barcode of the coupon
• USER_EMAIL*= Customer's email address

Reward Notifications

Rewards within reach notification

Triggered for a bunch of users who have earned more than or equal to 80% of points required to redeem a certain reward

• MERCHANT_WEB_URL*= Merchant's homepage url
• FIRST_NAME*= Customer's first name
• LAST_NAME*=Customer's last name
• POINTS_REMAINING*= Number of points remaining
• UNSUBSCRIBE_TEXT*= Link to unsubscribe the email list
• REDEMPTION_LIST*= List of rewards that are within reach
• USER_EMAIL*= Customer's email address
• MERCHANT_NAME*= Your brand name

Reward Notifications

Eligible rewards list notification

Triggered for a bunch of users who have enough points to redeem a reward

• MERCHANT_WEB_URL*= Merchant's homepage url
• FIRST_NAME*= Customer's first name
• LAST_NAME*= Customer's last name
• UNSUBSCRIBE_TEXT*= Link to unsubscribe the email list
• REDEMPTION_LIST*= List of rewards that are within reach
• MERCHANT_NAME*= Your brand name
• USER_EMAIL*= User's email address
• REDEEMABLE_POINTS*= Available point balance

Award Notifications

Default Points Expired Email

Triggered when users' points are about to expire

• MERCHANT_WEB_URL*= Merchant's homepage url
• FIRST_NAME*= Customer's first name
• LAST_NAME*= Customer's last name
• UNSUBSCRIBE_TEXT*= Link to unsubscribe the email list
• POINTS_TO_BE_EXPIRED*= Number of points which is to be expired
• EXPIRY_DATE*= Date of point expiration
• USER_EMAIL*= Customer's email address
• MERCHANT_NAME*= Your brand name

Award Notifications

Send notification for win back bonus

Triggered for a bunch of users who have been inactive for a certain time

• MERCHANT_WEB_URL*= Merchant's homepage url
• FIRST_NAME*= Customer's first name
• LAST_NAME*= Customer's last name
• UNSUBSCRIBE_TEXT*= Link to unsubscribe the email list
• BONUS_POINTS*= Number of bonus points
• EXPIRY_DATE*= Date of point expiration
• USER_EMAIL*= Customer's email address
• MERCHANT_NAME*= Your brand name

Award Notifications

Default Points Earned Email

Triggered when users earn points for any activity

• BALANCE_POINTS*= Customer's available point balance
• MERCHANT_WEB_URL*= Merchant's homepage url
• FIRST_NAME*= Customer's first name
• LAST_NAME*= Customer's last name
• UNSUBSCRIBE_TEXT*= Link to unsubscribe the email list
• NOTIFICATION_TEXT*= Text setup in activity configuration
• USER_EMAIL*= Customer's email address
• MERCHANT_NAME*= Your brand name

Tier Notifications

Tier Upgrade Notification

Triggered when a user reaches a new tier

• FIRST_NAME*= Customer's first name
• LAST_NAME*= Customer's last name
• MERCHANT_LOGIN_URL*= Merchant's login page url
• UNSUBSCRIBE_TEXT*= Link to unsubscribe the email list
• LEVEL_REWARDS*= Rewards available for upgraded tier
• TIER_BENEFIT*= List of benefits available for the upgraded tier
• NEXT_LEVEL_NAME*= Name of upgraded tier
• USER_EMAIL*= Customer's email address
• MERCHANT_NAME*= Your brand name

Welcome Notifications

POS Welcome Email

Triggered when a user enrolls into the loyalty program via Batch mode

• FIRST_NAME*= Customer's first name
• LAST_NAME*= Customer's last name
• MERCHANT_LOGIN_URL*= Merchant's login page url
• UNSUBSCRIBE_TEXT*= Link to unsubscribe the email list
• POINTS*= Points earned
• TERMS_URL*= Loyalty program terms and conditions url
• LOYALTY_PROGRAM*= Loyalty program name
• USER_EMAIL*= Customer's email address
• MERCHANT_NAME*= Your brand name

Welcome Notifications

Welcome Email

Triggered when a user enrolls into the loyalty program online

• BALANCE_POINTS*= Customer's available point balance
• MERCHANT_WEB_URL*= Merchant's homepage url
• FIRST_NAME*= Customer's first name
• LAST_NAME*= Customer's last name
• UNSUBSCRIBE_TEXT*= Link to unsubscribe the email list
• TERMS_URL*= Loyalty program terms and conditions url
• LOYALTY_PROGRAM*= Loyalty program name
• USER_EMAIL*= Customer's email address
• MERCHANT_NAME*= Your brand name