# Help & Support Documentation

> Documentation for Help & Support

## Guides
- [Introduction to the TrueLoyal Loyalty Stack](https://help.trueloyal.com/docs/introduction-to-the-zinrelo-tech-stack.md)
- [Data File Format for Analysis](https://help.trueloyal.com/docs/4047777-data-file-format-for-analysis.md): Standardized data file format specifications for ensuring clean and correct data.
- [Getting Started with the Program Design](https://help.trueloyal.com/docs/1445263-getting-started-with-the-program-design.md): Create the structure for the activities, rewards, tiers and expiration settings.
- [Admin Console Walk-through](https://help.trueloyal.com/docs/1464239-zinrelo-admin-console-walk-through.md): This document will give you a high level overview of the admin console.
- [Promoting the Loyalty Program](https://help.trueloyal.com/docs/1413716-promoting-the-loyalty-program.md): This document outlines strategies for promoting the loyalty program.
- [Designing the Loyalty Program UX](https://help.trueloyal.com/docs/designing-the-loyalty-program-ux.md): Follow this document to find the right UX decision around the loyalty program.
- [Enrolling members to the loyalty program](https://help.trueloyal.com/docs/enrolling-members-to-the-loyalty-program.md): This document will guide you through different ways of enrolling members into the loyalty program.
- [Pre-launch Checklist](https://help.trueloyal.com/docs/1413681-pre-launch-check-list.md): A checklist to avoid common mistakes made at the time of launch.
- [Integration Overview](https://help.trueloyal.com/docs/integration-overview.md): This document will brief you about our integration process.
- [Authentication JavaScript](https://help.trueloyal.com/docs/authentication-javascript.md)
- [JavaScript Functions](https://help.trueloyal.com/docs/javascript-functionality.md): Know how you can create a CTA (Call-to-action) button for your website to guide users towards your goal conversion.
- [Introduction to Batch Mode Integration](https://help.trueloyal.com/docs/1413697-introduction-to-batch-mode-integration.md): This article will help you understand how the batch mode integration works.
- [Daily Transactions Integration via Batch Mode](https://help.trueloyal.com/docs/3002683-purchase-activity-integration-via-batch-mode.md): With this article, learn how to award points for offline purchases.
- [Custom Activity Integration via Batch Mode](https://help.trueloyal.com/docs/1413698-custom-activity-integration-via-batch-mode.md): With this article, learn how to award points for offline purchases.
- [Token Based Authentication](https://help.trueloyal.com/docs/1413687-token-based-authentication.md): In this article, you will learn how the Token Based Authentication works.
- [PowerReviews Integration](https://help.trueloyal.com/docs/4142429-integration-with-powerreviews.md): Powering brand advocacy by harnessing the authentic voice of the customer to improve products and the customer experience.
- [Awarding Points for Bazaarvoice Reviews](https://help.trueloyal.com/docs/1983337-awarding-points-for-bazaarvoice-reviews.md): Award points for bazaarvoice reviews.
- [Integration with Yotpo Reviews](https://help.trueloyal.com/docs/4699923-integration-with-yotpo-reviews.md): The integration fetches the verified reviews from your Yotpo account every day and award points to the customers who wrote them.
- [Sitejabber Integration with TrueLoyal](https://help.trueloyal.com/docs/sitejabber-integration.md)
- [TurnTo Integration](https://help.trueloyal.com/docs/zinrelo-turnto-integration.md)
- [Judge.me Integration](https://help.trueloyal.com/docs/judgeme-integration.md)
- [Review on Website- Custom Integration](https://help.trueloyal.com/docs/write-a-review.md)
- [Email Notifications Setup](https://help.trueloyal.com/docs/email-marketing-tools-integration.md): Learn to integrate various email marketing tools with TrueLoyal in simple steps.
- [HubSpot Integration](https://help.trueloyal.com/docs/5522550-hubspot-integration.md): Integrate TrueLoyal and HubSpot.
- [Listrak Integration](https://help.trueloyal.com/docs/2626354-integrate-zinrelo-and-listrak-old.md): Send loyalty program emails through your Listrak account.
- [Listrak Integration V2](https://help.trueloyal.com/docs/2626354-integrate-zinrelo-and-listrak.md): Send loyalty program emails through your Listrak account.
- [Iterable Integration](https://help.trueloyal.com/docs/6039682-integrate-zinrelo-with-iterable.md): Send loyalty program emails through your Iterable account.
- [Attentive Integration](https://help.trueloyal.com/docs/attentive-integration.md)
- [Mailchimp Integration](https://help.trueloyal.com/docs/mailchimp-integration.md)
- [Klaviyo Integration (Latest Version) ](https://help.trueloyal.com/docs/4359960-klaviyo-integration.md)
- [Drip Integration](https://help.trueloyal.com/docs/drip-integration.md)
- [Sailthru Integration](https://help.trueloyal.com/docs/sailthru-integration.md)
- [Integration for the Retail Vertical](https://help.trueloyal.com/docs/pre-integrated-shopping-carts.md): This document will guide you through the easy integration of E-Commerce platforms available with TrueLoyal.
- [Processing Order Returns](https://help.trueloyal.com/docs/1461354-processing-order-returns.md)
- [Shopify Integration](https://help.trueloyal.com/docs/1413693-integrating-zinrelo-on-a-shopify-store.md): This document will guide you to Shopify Integration with TrueLoyal.
- [BigCommerce Integration](https://help.trueloyal.com/docs/1413717-integrating-zinrelo-on-your-bigcommerce-store.md): Learn how to integrate BigCommerce with TrueLoyal in few steps.
- [Miva Integration](https://help.trueloyal.com/docs/1413691-instructions-for-miva-integration.md)
- [TrueLoyal Cartridge Integration with Salesforce Commerce Cloud](https://help.trueloyal.com/docs/1662426-integrating-zinrelo-on-a-salesforce-commerce-cloud-sfcc-store.md): This article will guide you through SFCC integration with TrueLoyal.
- [Shift4Shop Integration](https://help.trueloyal.com/docs/1705727-integrating-zinrelo-on-3d-cart.md): Instructions to setup TrueLoyal's basic loyalty program on your Shift4Shop store.
- [WooCommerce Integration](https://help.trueloyal.com/docs/3722127-integrating-zinrelo-on-your-woocommerce-store.md): Setup instructions to integrate TrueLoyal with your WooCommerce store.
- [Netsuite Integration](https://help.trueloyal.com/docs/2246349-integrating-zinrelo-on-netsuite.md): Integration instructions for the Netsuite platform.
- [Magento Integration](https://help.trueloyal.com/docs/1413689-instructions-for-magento-integration.md): This article will guide through Magento Integration with TrueLoyal.
- [Volusion Integration](https://help.trueloyal.com/docs/volusion-integration.md)
- [VTEX Integration](https://help.trueloyal.com/docs/vtex-integration.md)
- [Implementing a Loyalty Program for Brick and Mortar Stores](https://help.trueloyal.com/docs/implementing-a-loyalty-program-at-brick-and-mortar-stores.md): This article will help in understanding the user experience with setting up a loyalty program at a brick and mortar store.
- [Lightspeed (Vend) POS Integration](https://help.trueloyal.com/docs/lightspeed-vend-pos-integration.md): Integrate your Lightspeed POS with TrueLoyal loyalty program.
- [Shopify POS Integration](https://help.trueloyal.com/docs/shopify-pos-integration.md)
- [Salesforce Sales Cloud Integration with TrueLoyal](https://help.trueloyal.com/docs/salesforce-integration-with-zinrelo.md)
- [Salesforce Sales Cloud and Marketing Cloud Integration](https://help.trueloyal.com/docs/salesforce-crm-and-marketing-cloud-integration.md)
- [How to create a Journey in Salesforce Marketing Cloud](https://help.trueloyal.com/docs/how-to-create-journey-in-salesforce-marketing-cloud.md)
- [How to Enable Webhooks](https://help.trueloyal.com/docs/1413700-introduction-to-webhooks.md)
- [Webhook Events](https://help.trueloyal.com/docs/webhook-events.md)
- [Displaying points on the checkout page](https://help.trueloyal.com/docs/3142842-displaying-points-that-will-be-earned-on-the-checkout-page.md): Show customers the point that they will earn for their order on the checkout page.
- [TrueLoyal Integration Framework](https://help.trueloyal.com/docs/zinrelo-integration-framework.md): Enabling Third-Party Integrations and Workflow Automation
- [Zendesk Integration](https://help.trueloyal.com/docs/zendesk-integration.md)
- [TrueLoyal Mobile App for iOS and Android](https://help.trueloyal.com/docs/zinrelo-mobile-app-for-ios-and-android.md)
- [Privacy Policy for TrueLoyal Mobile App and SDK](https://help.trueloyal.com/docs/privacy-policy-for-zinrelo-mobile-app-and-sdk.md)
- [Activities Configuration](https://help.trueloyal.com/docs/4539230-zinrelo-loyalty-program-activities.md): Describes all the built-in activities that can be set up within the Trueloyal admin console with point and click function.
- [Account Creation](https://help.trueloyal.com/docs/4540094-activity-creating-an-account.md): This article will guide you on how to award points to members for creating an account.
- [Purchase on Website](https://help.trueloyal.com/docs/4563948-activity-purchase-on-website.md): This article describes the set up process to award points to members for any purchase made.
- [Birthday Bonus](https://help.trueloyal.com/docs/4540208-activity-birthday-bonus.md): This article will guide you on how to set up automation to award points on the member's Birthday.
- [Winback Bonus](https://help.trueloyal.com/docs/4549309-activity-winback-bonus.md): This article describes a strategic function that will help you to reactivate your inactive customers.
- [Social Sharing](https://help.trueloyal.com/docs/4550762-activity-social-sharing.md): This article describes the various social sharing options you can use to increase member engagement.
- [Refer a Friend Activity](https://help.trueloyal.com/docs/4563783-activity-refer-a-friend.md): This article describes how you can award points on member referrals.
- [Anniversary Bonus](https://help.trueloyal.com/docs/4563903-activity-anniversary-bonus.md): This article describes how points can be awarded on anniversaries to members signed in to the loyalty program.
- [Activity- Customized](https://help.trueloyal.com/docs/4549762-activity-customized.md): This article describes how you can set up your own customized activity and award points for them.
- [Receipt Scanning Module](https://help.trueloyal.com/docs/5905223-receipt-scanning-module.md): This article explains how Trueloyal's receipt scanning feature works.
- [Code Submission Activity](https://help.trueloyal.com/docs/code-submission-activity.md): This document will guide you through configuration of Code Submission activity.
- [Upload a Photo Activity](https://help.trueloyal.com/docs/upload-a-photo-activity.md)
- [Configuring Program Rewards](https://help.trueloyal.com/docs/1413707-configuring-program-rewards.md): This article describes how to set up rewards for your members within Trueloyal.
- [Managing Coupon Codes](https://help.trueloyal.com/docs/1520704-managing-coupon-codes.md): In this article, you will learn how to manage your codes.
- [Bigcommerce in-cart rewards](https://help.trueloyal.com/docs/4227297-bigcommerce-in-cart-rewards.md): Trueloyal provides the ability to redeem their points for rewards directly on the cart page.
- [Reward your loyalty program members with gift cards, Visa® cards, money, and more](https://help.trueloyal.com/docs/4550277-reward-your-loyalty-program-members-with-gift-cards-visa-cards-money-and-more.md): Rewarding the users in your loyalty program with options other than coupons just became a lot easier.
- [End User Dashboard (EUD)](https://help.trueloyal.com/docs/end-user-dashboard-eud.md)
- [Personalization Components](https://help.trueloyal.com/docs/personalization-components.md)
- [Tiers Configuration](https://help.trueloyal.com/docs/1413704-how-can-i-configure-tiers.md): This document explains how the program tiers are to be configured in the Trueloyal admin console.
- [Point Expiration](https://help.trueloyal.com/docs/1413711-configuring-points-expiration.md): This article will guide you through the point expiration configuration.
- [Setting-up a multi-language reward program](https://help.trueloyal.com/docs/setting-up-a-multi-language-program.md): In this document, learn how to set-up multi-language program for Trueloyal.
- [Custom Attributes](https://help.trueloyal.com/docs/custom-attributes.md): In this article, you will know about custom attributes and its applications.
- [Update Member Custom Attributes](https://help.trueloyal.com/docs/update-member-attributes.md)
- [Reward Rules](https://help.trueloyal.com/docs/reward-rules.md)
- [Activity Rules](https://help.trueloyal.com/docs/activity-rules.md)
- [Personalize your loyalty program with Trueloyal](https://help.trueloyal.com/docs/personalize-your-loyalty-program-with-zinrelo.md)
- [Campaign Configuration](https://help.trueloyal.com/docs/3952852-zinrelo-campaign-module.md): This document will cover campaign types and their configuration.
- [Configuring Onsite Notifications](https://help.trueloyal.com/docs/1520788-configuring-onsite-notifications.md): This document explains the step-by-step process to configure onsite notifications.
- [Customize Email Body Content for Specific Rewards](https://help.trueloyal.com/docs/4707351-additional-tags-within-the-email-notification.md): This article helps you with some customization in your notifications.
- [Set up a Custom From: Email Address](https://help.trueloyal.com/docs/1413712-set-up-a-custom-from-email-address.md)
- [Email Notifications](https://help.trueloyal.com/docs/1413709-configuring-email-notifications.md)
- [Configuring Email Notifications](https://help.trueloyal.com/docs/configuring-email-notifications.md)
- [Blocks](https://help.trueloyal.com/docs/blocks.md)
- [Member Management](https://help.trueloyal.com/docs/4533759-actions-performed-to-member-profile.md): This document will guide you through managing members in Trueloyal admin console.
- [Import Members into the Loyalty Program](https://help.trueloyal.com/docs/2271443-import-customers-into-the-loyalty-program.md): This article contains information about the procedure to import new members to your loyalty program or to update attributes for any of the existing loyalty members.
- [Admin Settings](https://help.trueloyal.com/docs/4611509-admin-settings.md): This article describes all the available admin settings within Trueloyal .
- [Configuring Settings Page](https://help.trueloyal.com/docs/4554512-configuring-store-settings.md): This article is intended to help the administrators configure the settings in the admin console.
- [Analytics](https://help.trueloyal.com/docs/trueloyal-reports.md)
- [Churn Prediction](https://help.trueloyal.com/docs/churn-prediction.md)
- [Anomaly Detection](https://help.trueloyal.com/docs/anomaly-detection.md)
- [Embed the User Dashboard on your website](https://help.trueloyal.com/docs/1413719-embed-the-user-dashboard-on-your-website.md)
- [Widget and Notification](https://help.trueloyal.com/docs/5326967-widget-and-notification.md): This function enables you to decide the display view of the end user dashboard.
- [Timezone Setup](https://help.trueloyal.com/docs/timezone-setup.md)
- [Metadata](https://help.trueloyal.com/docs/how-to-use-metadata.md)
- [Using Transaction Attributes as filters in APIs to fetch rewards](https://help.trueloyal.com/docs/using-transaction-attributes-as-filters-in-apis-to-fetch-rewards.md)
- [Surveys through Trueloyal](https://help.trueloyal.com/docs/surveys-through-zinrelo.md)
- [Gamifications](https://help.trueloyal.com/docs/gamifications.md)
- [Streaks](https://help.trueloyal.com/docs/streaks.md)
- [Program Design Recommendations](https://help.trueloyal.com/docs/4047772-program-design-recommendations.md): Customized loyalty program design tailored specifically for each client.
- [How Zinrelo is compliant with CCPA?](https://help.trueloyal.com/docs/how-zinrelo-is-compliant-with-ccpa.md): Zinrelo is CCPA compliant. This article describes the steps taken by Zinrelo to achieve compliance.
- [Trueloyal's GDPR Compliance](https://help.trueloyal.com/docs/zinrelo-gdpr-compliance.md): This document describes what Trueloyal has done to comply with GDPR that came into effect on May 25, 2018.
- [Support for Anomaly/Fraud Detection and Prevention in the Trueloyal Loyalty Platform](https://help.trueloyal.com/docs/support-for-anomalyfraud-detection-and-prevention-in-the-zinrelo-loyalty-platform.md)
- [Trueloyal's SOC Compliance](https://help.trueloyal.com/docs/zinrelos-soc-compliance.md)
- [Governance](https://help.trueloyal.com/docs/governance.md)
- [How to find repeat customer data in Google Analytics?](https://help.trueloyal.com/docs/how-to-find-repeat-customer-data-in-google-analytics.md): Describes how to find the percentage of repeat customers and the revenue attributable to repeat customers.
- [Award API Parameters](https://help.trueloyal.com/docs/award-api-parameters.md)

## API Reference
- [Members](https://help.trueloyal.com/reference/members.md)
- [Create a Loyalty Member API](https://help.trueloyal.com/reference/create-a-loyalty-member.md)
- [Update a Loyalty Member with Member ID](https://help.trueloyal.com/reference/update-a-loyalty-member-with-member-id.md)
- [Update a Loyalty Member with Trueloyal Generated ID](https://help.trueloyal.com/reference/update-a-loyalty-member-with-zinrelo-generated-id.md)
- [Retrieve a Loyalty Member with Member ID](https://help.trueloyal.com/reference/retrieve-a-loyalty-member-with-member-id.md)
- [Retrieve a Loyalty Member with Zinrelo Generated ID](https://help.trueloyal.com/reference/retrieve-a-loyalty-member-with-zinrelo-generated-id.md)
- [List Members](https://help.trueloyal.com/reference/list-members.md)
- [Delete a Loyalty Member with Member ID](https://help.trueloyal.com/reference/delete-a-loyalty-member-with-member-id.md)
- [Delete a Loyalty Member with Zinrelo Generated ID](https://help.trueloyal.com/reference/delete-a-loyalty-member-with-zinrelo-generated-id.md)
- [Activities](https://help.trueloyal.com/reference/activities-1.md)
- [List all activities](https://help.trueloyal.com/reference/list-all-activities.md)
- [List all the Eligible Activities for a Member using Trueloyal Generated Member ID](https://help.trueloyal.com/reference/list-all-the-eligible-activities-for-a-member-using-zinrelo-generated-member-id.md)
- [List all the Eligible Activities for a Member using Member ID](https://help.trueloyal.com/reference/list-all-the-eligible-activities-for-a-member-with-member-id.md)
- [Retrieve an Activity using Activity ID](https://help.trueloyal.com/reference/retrieve-an-activity-using-activity-id.md)
- [Retrieve an Activity using Trueloyal Generated ID](https://help.trueloyal.com/reference/retrieve-an-activity-using-zinrelo-generated-id.md)
- [Retrieve Custom Attribute for an Activity using Activity ID](https://help.trueloyal.com/reference/retrieve-custom-attribute-for-an-activity-using-activity-id.md)
- [Retrieve Custom Attribute for an Activity using Trueloyal Generated ID](https://help.trueloyal.com/reference/retrieve-custom-attribute-for-an-activity-using-zinrelo-generated-id.md)
- [Rewards](https://help.trueloyal.com/reference/rewards.md)
- [List All Rewards](https://help.trueloyal.com/reference/list-all-rewards.md)
- [Get Eligible Rewards with Member ID](https://help.trueloyal.com/reference/get-eligible-rewards-with-member-id.md)
- [Get Eligible Rewards with Trueloyal Generated Member ID](https://help.trueloyal.com/reference/get-eligible-rewards-with-zinrelo-generated-id.md)
- [Transactions](https://help.trueloyal.com/reference/transactions.md)
- [Award Points](https://help.trueloyal.com/reference/award-points.md)
- [Return Points](https://help.trueloyal.com/reference/return-points.md)
- [Redeem Points](https://help.trueloyal.com/reference/redeem-points.md)
- [Deduct Points](https://help.trueloyal.com/reference/deduct-points.md)
- [Approve a Pending Award/Redeem Transaction using Unique Transaction Attribute](https://help.trueloyal.com/reference/approve-a-pending-transaction-using-unique-custom-transaction-attribute.md)
- [Approve a Pending Award/Redeem Transaction using ID](https://help.trueloyal.com/reference/approve-a-pending-award-transaction-using-transaction-id.md)
- [Modify a pending Award Transaction with Transaction ID](https://help.trueloyal.com/reference/modify-a-pending-award-transaction-transaction-id.md)
- [Modify a pending Award Transaction using Unique Transaction Attribute](https://help.trueloyal.com/reference/modify-a-pending-award-transaction-using-unique-transaction-attribute.md)
- [Reject a pending award/redeem transaction using ID](https://help.trueloyal.com/reference/reject-a-pending-award-transaction-using-transaction-id.md)
- [Reject a Pending Award/Redeem Transaction using Unique Transaction Attribute](https://help.trueloyal.com/reference/reject-a-pending-award-transaction-using-unique-transaction-attribute.md)
- [Reverse Points with Transaction ID](https://help.trueloyal.com/reference/reverse-points-with-transaction-id.md)
- [Reverse Points using Unique Transaction Attribute](https://help.trueloyal.com/reference/reverse-points-using-unique-transaction-attribute.md)
- [Retrieve a Transaction using Unique Transaction Attribute](https://help.trueloyal.com/reference/retrieve-a-transaction-using-unique-custom-transaction-attribute.md)
- [Retrieve a Transaction with Transaction ID](https://help.trueloyal.com/reference/retrieve-a-transaction.md)
- [List all Transactions](https://help.trueloyal.com/reference/list-all-transactions.md)
- [List all Transactions with Member ID](https://help.trueloyal.com/reference/list-all-transaction-with-member-id.md)
- [List all Transactions with Trueloyal Generated Member ID](https://help.trueloyal.com/reference/list-all-transactions-with-zinrelo-generated-member-id.md)
- [List all Tiers API](https://help.trueloyal.com/reference/list-all-tiers-api.md)
- [API Overview](https://help.trueloyal.com/reference/introduction.md)
- [API Authentication](https://help.trueloyal.com/reference/authentication.md)
- [API Status Codes](https://help.trueloyal.com/reference/status-code.md)
- [API Rate Limit](https://help.trueloyal.com/reference/api-rate-limit.md)
- [Generate API Keys](https://help.trueloyal.com/reference/generate-api-keys.md)
- [API Overview](https://help.trueloyal.com/reference/getting-started-with-your-api.md): This page will help you get started with User Interface API.
- [API Authentication](https://help.trueloyal.com/reference/web-api-authentication.md)
- [API Status Codes](https://help.trueloyal.com/reference/web-api-status-codes.md)
- [Generate API Keys](https://help.trueloyal.com/reference/generate-api-keys-1.md)
- [Update Loyalty Member API](https://help.trueloyal.com/reference/member-update-api.md)
- [Retrieve a Loyalty Member Details API](https://help.trueloyal.com/reference/retrieve-a-loyalty-member-api.md)
- [List Member's Eligible Rewards API](https://help.trueloyal.com/reference/list-members-eligible-rewards-api.md)
- [List Member's Eligible Activities API](https://help.trueloyal.com/reference/list-members-eligible-activities-api.md)
- [Get Activity Track Codes API](https://help.trueloyal.com/reference/get-activity-track-codes-api.md)
- [Perform an Activity API](https://help.trueloyal.com/reference/perform-activity-api.md)
- [Redeem API](https://help.trueloyal.com/reference/redeem-api.md)
- [List Member's Transaction API](https://help.trueloyal.com/reference/list-members-transaction-api.md)
- [Reject Pending Redemption API](https://help.trueloyal.com/reference/post_transactions-reject.md)
- [Fetch Potential Points API](https://help.trueloyal.com/reference/get_get-potential-points-1.md)
- [Overview](https://help.trueloyal.com/reference/overview.md)
- [API Authentication](https://help.trueloyal.com/reference/api-authentication.md)
- [API Status Codes](https://help.trueloyal.com/reference/api-status-codes.md)
- [EUD Guest Activities API](https://help.trueloyal.com/reference/eud-guest-activities-api.md): This page will help you get started with Guest Member API.
- [EUD Guest Rewards API](https://help.trueloyal.com/reference/eud-guest-rewards-api.md)
- [EUD Guest Tiers API](https://help.trueloyal.com/reference/eud-guest-tiers-api.md)
- [Fetch Potential Points API](https://help.trueloyal.com/reference/get_get-potential-points.md)