What is the protocol for emails when members accumulate points across the various reward thresholds?
How are 'Approaching Rewards' emails handled when there are multiple rewards within a close range of points? Will each reward trigger a separate email, or will there be a consolidation? For instance, if rewards are set at 100, 200, 300, 400, and 500 points and a member has 80 points, prompting eligibility for reward 1, will an email be sent? Similarly, when the member reaches 160 points, will an email include both rewards 1 and 2?
Please assist me in having a better understanding of how Zinrelo handles decimal point calculations.
I'm seeking clarification on the intricacies of how Zinrelo manages the calculation of decimal points. Could you provide a detailed explanation or insight into the specific methods or processes Zinrelo employs when dealing with decimal point calculations? I appreciate your assistance in helping me comprehend this aspect more thoroughly.
I need interval_thresold_in_days documentation
Please give me all documentation with interval_thresold_in_days
Is there any way to retrieve or access the old email address?
We need the old email ID to ensure the necessary points are added to the member's account. Can you please help us retrieve the old email addresses?
How can our customers review they're reward points?
The reward points are not showing on our website. Customers are having issues viewing they're points.
At what point do the order details begin to appear in the Zinrelo admin console?
The order details for some members were added to the admin console, and I can view all the information except for the uploaded images. Can you assist me with this issue?
Pass pending status to award transaction
How can I pass approve status to https://api.zinrelo.com/v2/loyalty/transactions/award endpoint?
Methods of awarding points to the members
What methods are there for awarding points to loyalty members? How does Zinrelo's moderation process work?
Magento 2 zinrelo extension
Hi,
Purchase Activity in Batch Mode
When submitting a batch mode file for Purchase/Return Activity, I assume this should only contain any new transactions that haven't been previously submitted?